Overview

This guide covers Importing Items with Variables in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. On the management page, go to Menu/Menu offline. Then, click Import.
  2. If the item has 1 variable, select the Item with variable (1 attribute) tab. Enter the variable and its options. The program will then automatically generate the variables.
  3. If the item has 2 variables, select Item with Variables (2 attributes) tab. Enter the variable and its options. The program will then automatically generate the variables.
  4. Edit the errors and then import the file again.

[!NOTE] Add screenshots for each major step before publishing.

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

Contact Chively Support at +1 (800) 439-8229 or support@chively.com.