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Find answers organized by feature area.
Getting Started
Set up your Chively POS system and go live fast.
Payments & Processing
Rates, funding timelines, surcharging, and payment splits.
Hardware & Equipment
POS devices, printers, scanners, and peripherals.
Menu & Orders
Build menus, modifiers, KDS routing, and order flow.
Staff & Permissions
Roles, time clock, permissions, and manager controls.
Reports & Analytics
Sales reports, exports, real-time dashboards, and insights.
Troubleshooting
Common issues, error fixes, and offline mode guidance.
Articles to explore
View allRecently updated
The latest additions to the support center.
Business Dashboard Overview
Guide for reviewing core daily performance metrics in the reporting dashboard.
End-of-Day Report and Close Checklist
Guide for running end-of-day reporting and completing close with reconciliation checks.
Gift Card Transaction Reporting
Guide for reviewing gift card payment activity and transaction history.
Manual Sales Audit and Reporting
Guide for auditing manually entered sales and validating reporting impact.
Payment Method Reconciliation Report
Guide for reconciling cash, card, and alternate payment totals by period.
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Getting Started with Chively POS
Everything you need to go from unboxed hardware to your first live transaction.
Adding Custom Combos
Adding Customized Combos
Checking Employee Timesheets
This page explains how restaurant management can view and check employee timesheets using the Chively software.
Importing Items with Variables
This page explains how restaurant staff can add menu items with customizable variable options using the Chively software.
Taking Separate Orders at the Same Table
This page explains how restaurant staff can take several separate orders for guests at the same table using the Chively software.