Overview

This guide covers Adding Fees for Issuing Gift Cards in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. On the management page, go to System settings -> Location settings.
  2. Open the Service charge tab.
  3. Click Add service charge.
  4. Enter the fee details.
  5. Enable Apply to Issue gift card.
  6. If needed, enable automatic application at order time.
  7. Click Save.

[!NOTE] Add screenshots for each major step before publishing.

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

Contact Chively Support at +1 (800) 439-8229 or support@chively.com.