Overview

This guide covers How to Set Up an Administrator Security Code for Unauthorized Employees in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. On the management page, go to System settings -> Role management.
  2. Select the role that needs controlled access.
  3. In the Order tab, enable Show unauthorized functions.
  4. Repeat this setting for Payment, Reporting, and Orders as needed.
  5. Click Save.
  6. On POS, test a restricted action (for example, canceling a sent item) and confirm the admin security-code prompt appears.

Screenshot Placeholder

screenshot of cancellation confirmation prompt on order page

[!NOTE] Add screenshots for each major step before publishing.

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

Contact Chively Support at +1 (800) 439-8229 or support@chively.com.