Overview

This guide covers Taking Orders by Seat in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. On the management page, go to System settings/Locations settings. On the Sales tab, click Edit and check By Seat as the default order-taking method. Then, click Save.
  2. Go to System settings/Layout. Click Edit and select a specific table.
  3. To set up all tables with Quick Sections, click Quick settings.
  4. Fill in the required information and select a seat naming pattern, then click OK.
  5. When checking out, click Split by seat, then select the customer and their seat and click Pay.

POS order by seat with split by seat option

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

For further support, reach out to your Chively sales agent.