Overview

This guide covers Taking Orders by Seat in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. On the management page, go to System settings/Locations settings. On the Sales tab, click Edit and check By Seat as the default order-taking method. Then, click Save.
  2. Go to System settings/Layout. Click Edit and select a specific table.
  3. To set up all tables with Quick Sections, click Quick settings.
  4. Fill in the required information and select a seat naming pattern, then click OK.
  5. When checking out, click Split by seat, then select the customer and their seat and click Pay.

[!NOTE] Add screenshots for each major step before publishing.

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

Contact Chively Support at +1 (800) 439-8229 or support@chively.com.