Overview

This guide covers Taking Separate Orders at the Same Table in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. In the management page, go to System settings -> Location settings.
  2. On the Purchase/Sale tab, click Edit on Sale and enable Allow different groups to share the same table.
  3. On POS, tap the table and click New Order.
  4. To collect payment from the Orders page, go to Orders on POS.
  5. Click Pay on the order being paid, then click Pay again to complete checkout.
  6. To collect payment from the Tables view, go to Tables on POS.
  7. Select the desired table and order that needs to be checked out.

[!NOTE] Add screenshots for each major step before publishing.

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

Contact Chively Support at +1 (800) 439-8229 or support@chively.com.