Overview

This guide covers Adding Service Charges for Dine-In or Delivery in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. On the management page, go to System settings/Locations settings.
  2. On Purchase/Sale tab, select Service charge and click Edit. Click Add service charge and fill in the following information:.
  3. If the restaurant has multiple service charges, during the checkout process, click on the service charge you want to include and select the type of fee you want to apply.

Service charge settings on the Chively management page

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

For further support, reach out to your Chively sales agent.