Overview

This guide covers Adding Service Charges for Dine-In or Delivery in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. On the management page, go to System settings/Locations settings.
  2. On Purchase/Sale tab, select Service charge and click Edit. Click Add service charge and fill in the following information:.
  3. If the restaurant has multiple service charges, during the checkout process, click on the service charge you want to include and select the type of fee you want to apply.

[!NOTE] Add screenshots for each major step before publishing.

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

Contact Chively Support at +1 (800) 439-8229 or support@chively.com.