Overview

This guide covers How to Customize Kitchen Printouts and Invoices in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. On the admin page, select Loyalty.
  2. Click Settings/Printer Templates.
  3. Click Add Printer template. Then, select Receipt/Bill template and paper size.
  4. Click the arrow icon on Delicacy to edit the restaurant name.
  5. Click the arrow icon on the Washington DC placeholder address to edit your restaurant's address.
  6. Click the arrow icon next to TEL to edit the restaurant's phone number.
  7. Click Add row to add another row of restaurant information.
  8. Fill in the Title line and the Content line.
  9. Click Save to save changes.
  10. Note: You can uncheck any entry that you don�t want to be displayed on the template.
  11. Click Add printer template. Then, select Kitchen template and paper size.

[!NOTE] Add screenshots for each major step before publishing.

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

Contact Chively Support at +1 (800) 439-8229 or support@chively.com.