Overview

This guide covers Adjusting Tips on the POS in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. On the POS, click Transactions.
  2. Go to the order that has a tip that needs to be adjusted.
  3. Tap the menu icon and select Adjust tip.
  4. In the Adjust amount window, enter the correct tip amount, then click Done.

POS Transactions screen with order list

Adjust tip amount dialog

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

For further support, reach out to your Chively sales agent.