Overview

This guide covers Adjusting Tips on the POS in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. On the POS, click Transactions.
  2. Go to the order that has a tip that needs to be adjusted.
  3. Tap the menu icon and select Adjust tip.
  4. In the Adjust amount window, enter the correct tip amount, then click Done.

[!NOTE] Add screenshots for each major step before publishing.

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

Contact Chively Support at +1 (800) 439-8229 or support@chively.com.