Overview

This guide covers Connecting a Payment Terminal in Chively using a consistent, support-friendly workflow.

Before you begin

  • Confirm you can access the Chively Management Page or POS as needed.
  • Make sure your account has permission to change these settings.
  • Keep a test order, test payment, or test user available for validation.

Steps

  1. From the main menu, select Settings.
  2. Select Payment Terminal and check PAX TERMINAL CONFIGURATION.
  3. Go to PAX machine, and enter the following information in their respective fields: IP address, Port, and Timeout.
  4. Click TEST to test the payment system.
  5. Enter any amount to initiate the test. Then click Done.
  6. Go to Orders and select the order to pay.
  7. Select Pay.
  8. Select payment by Card.
  9. After payment is complete, the cashier will receive a notification on the POS.

[!NOTE] Add screenshots for each major step before publishing.

Verification

  • Confirm the change is visible in the expected Chively screen.
  • Run a quick real-world test to ensure behavior is correct.
  • If results are unexpected, double-check permissions and device/network status.

Need help?

Contact Chively Support at +1 (800) 439-8229 or support@chively.com.