Overview

This beta guide explains how to reconcile totals by payment method for daily close and period-end accounting checks.

Before you begin

  • Confirm all transactions for the period are finalized.
  • Confirm voids/refunds are reflected in report totals.
  • Confirm settlement timing expectations with your processor.

Steps

  1. Open payment reporting and select the target location and date range.
  2. Group totals by payment method (cash, card, gift card, and other enabled types).
  3. Compare reported totals with settlement/batch totals from payment providers.
  4. Review refunds, voids, and partial payments that affect reconciliation.
  5. Drill into transactions causing differences and confirm reference details.
  6. Add reconciliation notes that explain each unresolved variance.
  7. Export final report for finance and archive with close documents.

Screenshot Placeholder

Capture payment breakdown filters, discrepancy drill-down, and reconciliation export.

Verification

  • Payment totals reconcile within your accepted variance threshold.
  • Any remaining variance has documented root cause and owner.
  • Final export is complete and approved for accounting handoff.

Source reference to adapt

Need help?

Contact Chively Support at +1 (800) 439-8229 or support@chively.com.